Policy Services & Claims
We understand that managing your insurance needs efficiently is crucial, whether it's processing claims or ensuring your premiums are paid on time. Below, you'll find detailed information on how to handle both aspects seamlessly.
Policy Services
At Price Trust Insurance, we understand that managing your insurance policies should be seamless and convenient. That's why we offer a comprehensive range of policy services to cater to your evolving needs. Our dedicated team is committed to providing you with prompt and personalized assistance to ensure that your insurance experience is hassle-free. We offer a comprehensive range of policy services:
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Request Certificate
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Change Policy
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Update Contact Info
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Add or Remove Vehicle
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Add or Remove Driver
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Order Auto ID Cards
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And more
Making a Payment
Ensuring that your insurance premiums are paid on time is vital to maintaining your coverage. Here are the various convenient options available for making premium payments.
Phone
If you prefer to make a payment over the phone, you can call our billing department at 305-614-1144 during our business hours, Monday through Friday from 9:00 am to 5:00 pm EST. One of our friendly representatives will be happy to assist you in processing your payment.
*Please ensure to include your policy number on your check or money order to ensure accurate processing of your payment. If you have any questions or require further assistance, please don't hesitate to contact us. Our dedicated team is here to support you every step of the way.
Filing a Claim
At Price Trust Insurance, we strive to simplify the claims process for our valued clients. Here's a step-by-step guide on how to file a claim:
Report the Incident
In the unfortunate event of an incident, such as an accident, theft, or damage to your property, it's essential to report it to us as soon as possible. You can do this by contacting our claims department directly at 305-614-1144 during our business hours, Monday through Friday from 9:00 am to 5:00 pm EST. Alternatively, you can email us at info@pricetrustinsurance.com.
Provide Necessary Information
When reporting a claim, please have your policy number and relevant details of the incident ready. This may include the date, time, and location of the event, as well as any other pertinent information. The more details you can provide, the better we can assist you.
Once we've received your claim report, we'll promptly forward the information to your insurance carrier to initiate the claims investigation. Their experienced adjusters will work diligently to evaluate the damages and determine the coverage available under your policy. Throughout the process, we'll be here to assist you and keep you informed every step of the way, ensuring a smooth and efficient resolution of your claim.